Inventory Report & Check-in
Our prime focus when carrying out an inventory is on what we call the 3C’s: Content, Condition and Cleanliness. Each inventory report is comprehensive with detailed descriptions and includes many high quality digital photos.
Your next inventory is on the house
Content condition cleanliness
Our prime focus when carrying out an inventory is on what we call the 3C’s: Content, Condition and Cleanliness. Each inventory report is comprehensive with detailed descriptions and includes many high quality digital photos.
Meet and greet with the tenant
We will contact the tenant and arrange to meet them at the property and check them into the property. Our Clerk will arrive at the property on time to first carry out the inventory, ready to meet the tenant.
Attention to detail
Irrespective of whether the property is furnished or not, we record all items (right down the last teaspoon), fixtures and fittings. Our focus is always on the 3C’s – Content, Condition and Cleanliness.
We go through the inventory report with the tenant discussing any keys points with regards to the content, cleanliness and condition of the property. We take on board any additional comments they may have.
Last but not least we take readings for Gas, Electricity and Water. We capture electronic signatures and take digital images of the keys. The completed report is then emailed to you in electronic PDF format within 24 hours. Upon special request we even haves the report emailed to you within 2 hours at a nominal additonal charge.
Check-Out
This is the most important part of the inventory process as it involves the return of the tenant’s deposit. At the same time the landlord wants to ensure that his/her property has not been damaged and if it is, they need to be compensated.
Compensation
Check-Out is the most important part of the inventory process as it involves the return of the tenants’ deposit. At the same time the landlord wants to ensure that his/her property has not been damaged and if it is, they need to be compensated.
Before and after comparable
A comparable is done between the original inventory report (taken at start of the tenancy) to the current state of the property and any differences noted. This may be done with or without the tenant present. Prior to our visit, tenants are always advised to remove ALL personal belongings from the property and to remove all rubbish.
Potential issues and attention to detail
As this is the MOST CRUCIAL stage in the tenancy process - attention to detail is paramount.
We will make a highly detailed and accurate report of the current condition of the property and indicate whether the differences need to be “made good”, are a result of “fair wear & tear”, need to be “cleaned” or are a result of “maintenance issues”.
Fresh meter readings (Gas, Electricity and Water) are taken and, as well as images of the keys returned by the tenant. The report is then emailed to all parties within 24-48 hours, if not sooner.
We also take a forwarding address and of course, we make sure the property is secure before we leave.
Mid-Term Inspections
Midway through a tenancy it is prudent to inspect the property to see how well it is being looked after by the tenant. These are normally conducted on a quarterly basis and encourage the tenant to maintain the property in good order.
Advice to tenants
Our clerks are extremely courteous and polite when contacting tenants and advise tenants to remove any personal belongs such a jewellery, family photos and sensitive paperwork like bank statements. This ensures we are complying to GDPR regulations.
Why a mid-term inspection?
Midway through tenancy it is prudent to inspect the property to see how well it is being looked after by the tenant. These are normally conducted on a quarterly basis and encourage the tenant to maintain the property in good order.
Early visibility and accountability
The sooner an issue is recognised and bought to the landlord’s attention, the faster it can be resolved. This minimises any hostility between all parties as issues can be addressed sooner rather than later.
The report includes a snapshot of the condition of the property, its fixtures and fitting. If anything is observed as being faulty eg. leaky taps or the shower not working, this is immediately brought to the landlord’s attention.
It also highlights who is responsible for what early on in the tenancy and avoids any unwanted disputes later on. By dealing with these matters early, all parties can take measures to ensure the remainder of the tenancy runs as smoothly as possible leading to a smooth Check-out at the end of the tenancy.
Specialists in HMOs and Student Lets
We are one of the few inventory companies in the UK that specialise in the provision of inventories on student accommodation.
Specialising in student accommodation
We are one of the few inventory companies in the UK that specialise in the provision of inventories on student accommodation.
These are unlike your normal inspections and require extensive forward planning. Our exceptionally talented team of inventory clerks are especially trained for HMO properties. We have several years of experience conducting HMO checkouts.
Why HMO accommodation is different
Typically an HMO style property can have between 5-12 bedrooms with multiple kitchens, utility areas and communal areas. On average we have around eight students per property.
How our team does fifty inspections in a one day
University students normally vacate the accommodation in the last week of June every year. We work very closely with our agents and landlords to meticulously plan and coordinate the effort to carry out between 40-50 inspections in one weekend with update inspections to follow immediate after. That amounts to 80-100 inventory inspections within a space of a ten days.
This is a mammoth task that requires liaising with over 250 students to arrange their exit and Check-out.
Needless to say our talented team is extremely busy during the months of June and July. Your run of the mill inventory company could not handle that capacity.
Viewings
Do you run a busy estate agency? Are you constantly juggling appointments to meet potential tenants and buyers?
Juggling appointments
Do you run a busy estate agency? Are you constantly juggling appointments to meet potential tenants and buyers? Then why not use our in-house viewing service?
Outsource your viewings and free up your valuable time
Why not outsource this task to our team? Our dedicated team who are smartly presented and have knowledge of the local area will collect keys from your offices and meet your clients at the property. We will give them a guided tour and answer any questions and concerns they may have. We then feed this information back to you to follow-up on.
Online portal for scheduling the viewings
Once the appointment is confirmed with the potential tenant or buyer, you can you use our online portal to schedule your viewings, provide all the relevant details and our viewing guide will meet the client at the property.
Alternatively, we can contact the tenant direct on your behalf and handle the whole process for you.
Virtual Tours
We can also provide 360 Virtual Tours of your property, which significantly increases the chances of the property being let.
Enhance the chances of property being let
We can also provide 360 Virtual Tours of your property, which significantly increases the chances of the property being let. Current statistics show that if a tenant is provided with a 360 virtual tour of the property (psychologists call this pre-suasion) the chances of that leading to an actual let or sale are considerably enhanced.
Sample report excerpts
